We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These holders are the PERFECT size for IKEA tapers. They are well made, sturdy, easy to clean, and work well with both a cottage and mid-century modern decor. I started with 6 and have ordered another dozen to have on hand for candlelit dinners.
I have color drip candles so I wanted a simple candle holder for the taper candles that would be a nice accent with the colors, this was perfect!
Not sure how to write a positive review about something kind of basic. ;) Holds the candle securely, looks nice. Serves its purpose
Just what I was looking for. Can't wait to set up the table and get the new candles in them. Quick delivery and just as described. Thank you.
These are just what I've been needing. Thinking about ordering a few more for my coven sister for their small candles
works well - holds the candle with the candle sticky stuff. Allows candles to burn all the way down.
I like how well made this Taper Holder is and how it holds the candle. It is very heavy and priced very reasonably.
Great for tapered candles when you don't want them too tall. Catches wax well.
It looks great and works well, but it is on the light side and isn't actually bronze. Not something I'd use where kids could bump the table, but otherwise great.
Nice little candle holder, fits my charm candles perfectly.
Beautiful candle holders. great color
Perfect for the wedding basket of candles
Perfect for altar candles!
Perfect for smaller candles
really nice but now what I expected
perfect fit for my candle........
Exactly as described
I just love it!!!
It's all good!